Great Products. Successful Business. Happy Customers
Our Customer centric approach ensures a 100% happy clients
Happy Customers
Testimonials
“With help from SapphireIMS world class support champions we have also extended the process to areas like archival and escrow. In two months we achieved 97% SLA from a mere 64%. SapphireIMS is a must have application for any organization. Highly recommend.”
“SapphireIMS with an integrated Service Desk and Asset Management, allowed us to model the processes using its flexible workflow engine and the ready-to-use components simplified the implementation. The amount of time spent on manual collation of data has come down substantially and all data is available on dashboards for intuitive analysis.”
“SapphireIMS helped us to achieve our primary business goals and streamlined our IT service support process efficiently. The product support & escalation engagement has been functioning well to ensure timely-resolutions. With this product our TAT has come drastically down.”
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Reduction in Manual Processes and Bandwidth
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Improvement in Personnel Productivity
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Reduction in Process and People Costs
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